Ravenna
Ravenna is the seat of Portage County in the Akron metro, a community with a historic courthouse-square downtown, the legacy of the Ravenna Arsenal, and an annual balloon festival, with a base of shops, restaurants, and service businesses. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for Ravenna's shops, restaurants, and service businesses, and we serve them remote-first from York County, Pennsylvania — nationwide, with on-site time when a project warrants the trip.
Do you work with businesses in Ravenna, Ohio?
Yes — remote-first from our York County, Pennsylvania base, with on-site visits when a project warrants it. A Ravenna client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Ravenna shop or restaurant?
Usually an ordering, point-of-sale, customer, scheduling, or billing platform built around how your operation runs — so a Ravenna business works from one system instead of a paper calendar and disconnected apps.
Where does AI help a Ravenna operator?
In intake, customer email, scheduling, and follow-up — so a Ravenna business gets real leverage without adding headcount.
What's the cybersecurity baseline for a Ravenna business taking payments?
Managed EDR, MFA, immutable backups, phishing filtering, and secure payment handling, all set up and managed for you so a Ravenna business isn't carrying that risk alone.
What does a custom platform cost a Ravenna business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Ravenna operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your Ravenna business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you do marketing in more than one language for Ravenna?
Yes — local SEO and content in English and Spanish where it fits your customers, so people searching in their own language find you first.
Can you help a Ravenna business stand out online?
Yes — local SEO and content tuned for Ravenna, its downtown and the Portage-County community it serves, so the customers searching nearby find your door first.
What we do for Ravenna businesses
Every engagement is built around how your Ravenna operation actually runs — a shop, a restaurant, or a service business — not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Ordering, point-of-sale, customer, scheduling, and billing platforms built around how a Ravenna shop or restaurant runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, customer email, and scheduling off a Ravenna team's plate, so your people focus on customers.
Marketing & SEO
Local SEO and content tuned for Ravenna, its downtown and the Portage-County community it serves, so the customers searching nearby find your door first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Ravenna business, handled remotely with on-site help when needed.
Consulting
Practical advice for Ravenna owners on where technology and AI fit a retail, restaurant, or service business.
