Kent
Kent is a city in Portage County on the Cuyahoga River, home to Kent State University and a revitalized downtown of restaurants, music venues, and the Acorn Alley and esplanade districts connecting campus to town, a diverse college community in the Akron metro. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for Kent's restaurants, shops, and service businesses, and we serve them remote-first from York County, Pennsylvania — nationwide, with on-site time when a project warrants the trip.
Do you work with businesses in Kent, Ohio?
Yes — remote-first from our York County, Pennsylvania base, with on-site visits when a project warrants it. A Kent client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Kent restaurant, shop, or venue?
Usually an ordering, point-of-sale, booking, ticketing, or customer platform built around how your operation runs — so a Kent business works from one system instead of a paper calendar and disconnected apps.
Can you build and serve customers in more than one language?
Yes — Kent is a diverse college community, and we build bilingual interfaces and run local SEO and content in English and Spanish where it fits, so your business reaches its whole community.
Where does AI help a Kent operator?
In intake, customer email, booking, scheduling, and follow-up — so a Kent business gets real leverage and handles the Kent State calendar swings without scrambling for staff.
What's the cybersecurity baseline for a Kent business taking payments?
Managed EDR, MFA, immutable backups, phishing filtering, and secure payment handling, all set up and managed for you so a Kent business isn't carrying that risk alone.
What does a custom platform cost a Kent business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Kent operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your Kent business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you help a Kent business get found online?
Yes — local SEO and content tuned for Kent, its downtown and the Kent State community it draws, in English and Spanish where it fits, so the customers searching nearby find your door first.
What we do for Kent businesses
Every engagement is built around how your Kent operation actually runs — a restaurant, a shop, or a venue — not an off-the-shelf template, and bilingual where it fits your community. Here's where we help:
Custom Software Platforms
Ordering, point-of-sale, booking, ticketing, and customer platforms — bilingual where it helps — built around how a Kent restaurant, shop, or venue runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, customer email, booking, and scheduling off a Kent team's plate, so your people focus on customers through the season.
Marketing & SEO
Local SEO and content tuned for Kent, its downtown and the Kent State community it draws, in English and Spanish where it fits, so the customers searching nearby find your door first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Kent business, handled remotely with on-site help when needed.
Consulting
Practical advice for Kent owners on where technology and AI fit a restaurant, retail, venue, or service business.
