Shandaken
Shandaken is a Catskills town in western Ulster County in the heart of the high peaks, a community of mountain hamlets, trout streams, and ski-and-hike access with inns, shops, and a base of outdoor and service businesses. Media & Technology Group builds bespoke business platforms (custom software, AI automation, managed IT, and marketing) for Shandaken's inns, restaurants, outfitters, and service businesses, and we serve them from York County, Pennsylvania (across the state) remote-first, with on-site time when a project warrants the trip.
Do you work with businesses in Shandaken?
Yes, remote-first, with on-site visits when a project warrants it. A Shandaken client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Shandaken inn, restaurant, or outfitter?
Usually a reservation, booking, point-of-sale, or rental platform built around how your seasonal operation runs, so a Shandaken business works from one system instead of a paper calendar and disconnected apps.
Where does AI help a Shandaken operator?
In reservation and guest email, booking, scheduling, and follow-up, so a Shandaken business gets real leverage and handles the seasonal swings without scrambling for staff.
What's the cybersecurity baseline for a Shandaken business taking payments?
Managed EDR, MFA, immutable backups, phishing filtering, and secure payment handling, all set up and managed for you so a Shandaken business isn't carrying that risk alone.
What does a custom platform cost a Shandaken business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Shandaken operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright, no lock-in. The platform and data belong to your Shandaken business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you do marketing in more than one language for Shandaken?
Yes, local SEO and content in English and Spanish where it fits your customers, so people searching in their own language find you first.
Can you help a Shandaken business stand out online?
Yes, local SEO and content tuned for Shandaken, its mountain setting and the outdoor visitors it draws, so the customers and guests searching nearby find your door first.
What we do for Shandaken businesses
Every engagement is built around how your Shandaken operation actually runs (an inn, a restaurant, an outfitter, or a service business) not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Reservation, booking, point-of-sale, and rental platforms built around how a Shandaken inn, restaurant, or outfitter runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes reservation and guest email, booking, and scheduling off a Shandaken team's plate, so your people focus on guests through the season.
Marketing & SEO
Local SEO and content tuned for Shandaken, its mountain setting and the outdoor visitors it draws, so the customers and guests searching nearby find your door first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Shandaken business, handled remotely with on-site help when needed.
Consulting
Practical advice for Shandaken owners on where technology and AI fit a lodging, restaurant, outfitter, or service business.
