Cragsmoor
Cragsmoor is a small mountaintop hamlet in the Ulster County town of Wawarsing on the Shawangunk Ridge, a historic artists' colony with sweeping views, the Sam's Point preserve nearby, and a base of homes, artists, and service businesses. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for the Cragsmoor area's artists, inns, and service businesses, and we serve them from York County, Pennsylvania — across the state — remote-first, with on-site time when a project warrants the trip.
Do you work with businesses in Cragsmoor?
Yes — remote-first, with on-site visits when a project warrants it. A Cragsmoor client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Cragsmoor artist, inn, or shop?
Usually an online-store, booking, customer, or billing platform built around how your operation runs — so a Cragsmoor business works from one system instead of a paper calendar and disconnected apps.
Where does AI help a Cragsmoor operator?
In intake, customer email, booking, scheduling, and follow-up — so a Cragsmoor business gets real leverage without adding headcount.
What's the cybersecurity baseline for a Cragsmoor business?
Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card payments. We set it up and manage it for you.
What does a custom platform cost a Cragsmoor business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Cragsmoor operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your Cragsmoor business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you do marketing in more than one language for Cragsmoor?
Yes — local SEO and content in English and Spanish where it fits your customers, so people searching in their own language find you first.
Can you help a Cragsmoor business stand out online?
Yes — local SEO and content tuned for Cragsmoor, its ridge-top setting and the artists-and-outdoor visitors it draws, so the customers and guests searching nearby find your door first.
What we do for Cragsmoor businesses
Every engagement is built around how your Cragsmoor operation actually runs — an artist, an inn, or a service business — not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Online-store, booking, customer, and billing platforms built around how a Cragsmoor artist, inn, or shop runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, customer email, booking, and scheduling off a Cragsmoor team's plate, so your people focus on the work and guests.
Marketing & SEO
Local SEO and content tuned for Cragsmoor, its ridge-top setting and the artists-and-outdoor visitors it draws, so the customers and guests searching nearby find your door first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Cragsmoor business, handled remotely with on-site help when needed.
Consulting
Practical advice for Cragsmoor owners on where technology and AI fit an artist, lodging, or service business.
