Burnt Hills
Burnt Hills is a hamlet in the Saratoga County town of Ballston between Schenectady and Saratoga, a residential community known for the Burnt Hills-Ballston Lake schools, with homes, small businesses, and a base of contractors and service businesses. Media & Technology Group builds bespoke business platforms (custom software, AI automation, managed IT, and marketing) for the Burnt Hills area's contractors, shops, and service businesses, and we serve them from York County, Pennsylvania (across the state) remote-first, with on-site time when a project warrants the trip.
Do you work with businesses in Burnt Hills?
Yes, remote-first, with on-site visits when a project warrants it. A Burnt Hills client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Burnt Hills contractor or shop?
Usually a customer, scheduling, inventory, or billing platform built around how your operation runs, so a Burnt Hills business works from one system instead of a paper calendar and disconnected apps.
Where does AI help a Burnt Hills operator?
In intake, scheduling, customer email, and follow-up, so a Burnt Hills business gets real leverage without adding headcount.
What's the cybersecurity baseline for a Burnt Hills business?
Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card payments. We set it up and manage it for you.
What does a custom platform cost a Burnt Hills business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Burnt Hills operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright, no lock-in. The platform and data belong to your Burnt Hills business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you do marketing in more than one language for Burnt Hills?
Yes, local SEO and content in English and Spanish where it fits your customers, so people searching in their own language find you first.
Can you help a Burnt Hills business get found online?
Yes, local SEO and content tuned for Burnt Hills and the surrounding Ballston-area communities, so the customers searching nearby find you first.
What we do for Burnt Hills businesses
Every engagement is built around how your Burnt Hills operation actually runs (a contractor, a shop, or a service business) not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Customer, scheduling, inventory, and billing platforms built around how a Burnt Hills contractor or shop runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, scheduling, and customer email off a Burnt Hills team's plate, so your people focus on the work.
Marketing & SEO
Local SEO and content tuned for Burnt Hills and the surrounding Ballston-area communities, so the customers searching nearby find you first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Burnt Hills business, handled remotely with on-site help when needed.
Consulting
Practical advice for Burnt Hills owners on where technology and AI fit a contracting, retail, or service business.
