West Point
West Point is the Orange County home of the United States Military Academy, a historic Hudson River post that anchors a community of military families, contractors, and the visitor businesses that serve them. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for the West Point area's shops, restaurants, lodging, and service businesses, and we serve them from York County, Pennsylvania, remote-first with on-site time when a project warrants the drive.
Do you work with businesses in the West Point area?
Yes — remote-first, with on-site visits when a project warrants it. A West Point-area client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a West Point-area shop, restaurant, or lodging business?
Usually a booking, ordering, point-of-sale, or billing platform built around how your operation runs — so a West Point-area business works from one system instead of a paper calendar and disconnected apps.
Where does AI help a West Point-area operator?
In reservation and customer email, intake, scheduling, and follow-up — so a West Point-area business gets real leverage without adding headcount around busy academy weekends.
What's the cybersecurity baseline for a West Point-area business?
Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card payments. We set it up and manage it for you.
What does a custom platform cost a West Point-area business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, with direct access for urgent problems instead of a ticket queue.
Can you help a West Point-area business get found online?
Yes — local SEO and content tuned for the West Point area and the visitors the academy draws, so the customers and guests searching nearby find you first.
Do you replace our current systems or work with them?
We keep what's working and replace only what's holding you back, so a West Point-area business isn't forced into a rebuild it didn't ask for.
What we do for West Point businesses
Every engagement is built around how your West Point-area operation actually runs — a shop, a restaurant, a lodging business, or a service company — not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Booking, ordering, point-of-sale, and billing platforms built around how a West Point-area shop, restaurant, or lodging business runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes reservation and customer email, intake, and scheduling off a West Point-area team's plate, so your people focus on guests.
Marketing & SEO
Local SEO and content tuned for the West Point area and the visitors the academy draws, so the customers and guests searching nearby find you first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a West Point-area business, handled remotely with on-site help when needed.
Consulting
Practical advice for West Point-area owners on where technology and AI fit a retail, restaurant, lodging, or service business.
