Highland Park
Highland Park is a city entirely surrounded by Detroit in Wayne County, the historic birthplace of Ford's moving assembly line at the Model T plant and an early home of Chrysler, a close-knit, predominantly Black community working through reinvestment with neighborhood shops, churches, and service businesses. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for the Highland Park area's shops, nonprofits, and service businesses, and we serve them remote-first from York County, Pennsylvania — nationwide, with on-site time when a project warrants the trip.
Do you work with businesses in Highland Park, Michigan?
Yes — remote-first from our York County, Pennsylvania base, with on-site visits when a project warrants it. A Highland Park client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Highland Park shop, nonprofit, or service business?
Usually a customer, ordering, scheduling, donor, or billing platform built around how your operation runs — so a Highland Park business or organization works from one system instead of a paper calendar and disconnected apps.
Where does AI help a Highland Park operator?
In intake, customer and supporter email, scheduling, and follow-up — so a Highland Park business or nonprofit gets real leverage without adding headcount.
What's the cybersecurity baseline for a Highland Park business?
Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card or donation payments. We set it up and manage it for you.
What does a custom platform cost a Highland Park organization?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Highland Park operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your Highland Park business or organization.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you do marketing in more than one language for Highland Park?
Yes — local SEO and content in English and Spanish where it fits your customers, so people searching in their own language find you first.
Can you help a Highland Park business get found online?
Yes — local SEO and content tuned for Highland Park and its community, so the customers and supporters searching nearby find you first.
What we do for Highland Park businesses
Every engagement is built around how your Highland Park operation actually runs — a shop, a nonprofit, or a service business — not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Customer, ordering, scheduling, donor, and billing platforms built around how a Highland Park shop, nonprofit, or service business runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, customer and supporter email, and scheduling off a Highland Park team's plate, so your people focus on the work.
Marketing & SEO
Local SEO and content tuned for Highland Park and its community, so the customers and supporters searching nearby find you first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Highland Park business or nonprofit, handled remotely with on-site help when needed.
Consulting
Practical advice for Highland Park owners and directors on where technology and AI fit a retail, nonprofit, or service organization.
