Onaway
Onaway is a small city in western Presque Isle County near Black Lake in northern Michigan's forest country, the self-styled "Sturgeon Capital of Michigan," home to Moran Iron Works and surrounded by woods, lakes, and farms, with a Main Street and a base of shops, manufacturers, and service businesses. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for Onaway's shops, manufacturers, outfitters, and service businesses, and we serve them remote-first from York County, Pennsylvania — nationwide, with on-site time when a project warrants the trip.
Do you work with businesses in Onaway, Michigan?
Yes — remote-first from our York County, Pennsylvania base, with on-site visits when a project warrants it. An Onaway client gets a named contact, a regular maintenance window, and direct access for urgent issues.
Does being in northern Michigan make remote support harder?
Not at all — remote-first is how we work everywhere, so an Onaway business gets the same fast response and attention as one downstate, without waiting on a road trip.
What would you build for an Onaway shop, manufacturer, or outfitter?
Usually a quoting, job-tracking, booking, customer, or billing platform built around how your operation runs — so an Onaway business works from one system instead of spreadsheets and disconnected apps.
Where does AI help an Onaway business?
In intake, quoting, booking, customer email, and follow-up — so an Onaway business gets real leverage through the Black Lake and forest seasons without adding headcount.
What's the cybersecurity baseline for an Onaway business?
Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card payments. We set it up and manage it for you.
What does a custom platform cost an Onaway business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Onaway operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your Onaway business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you help an Onaway business get found online?
Yes — local SEO and content tuned for Onaway, its Black Lake Sturgeon-Capital and forest setting, so the customers searching nearby find you first.
What we do for Onaway businesses
Every engagement is built around how your Onaway operation actually runs — a shop, a manufacturer, an outfitter, or a service business — not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Quoting, job-tracking, booking, customer, and billing platforms built around how an Onaway shop, manufacturer, or outfitter runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, quoting, booking, and customer email off an Onaway team's plate, so your people focus on the work.
Marketing & SEO
Local SEO and content tuned for Onaway, its Black Lake Sturgeon-Capital and forest setting, so the customers searching nearby find you first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for an Onaway business, handled remotely with on-site help when needed.
Consulting
Practical advice for Onaway owners on where technology and AI fit a manufacturing, retail, outfitter, or service business.
