Franklin
Franklin is a small, affluent historic village in Oakland County known as 'the town that time forgot,' a preserved community of estates and a quaint village center with a base of professional and service businesses. Media & Technology Group builds bespoke business platforms (custom software, AI automation, managed IT, and marketing) for the Franklin area's professional firms and service businesses, and we serve them remote-first from York County, Pennsylvania, nationwide, with on-site time when a project warrants the trip.
Do you work with businesses in Franklin, Michigan?
Yes, remote-first from our York County, Pennsylvania base, with on-site visits when a project warrants it. A Franklin client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Franklin professional or service business?
Usually a client-portal, scheduling, intake, or customer platform built around how your operation runs, so a Franklin business works from one system instead of a paper calendar and disconnected apps.
Where does AI help a Franklin operator?
In intake, client and customer email, scheduling, and follow-up, so a Franklin business gets real leverage without adding headcount.
What's the cybersecurity baseline for a Franklin business?
Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card payments. We set it up and manage it for you.
What does a custom platform cost a Franklin business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Franklin operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright, no lock-in. The platform and data belong to your Franklin business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems instead of a ticket queue.
Can you do marketing in more than one language for Franklin?
Yes, local SEO and content in English and Spanish where it fits your customers, so people searching in their own language find you first.
Can you help a Franklin business get found online?
Yes, local SEO and content tuned for Franklin and the surrounding Bloomfield-area communities, so the customers searching nearby find you first.
What we do for Franklin businesses
Every engagement is built around how your Franklin operation actually runs (a professional firm or a service business) not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Client-portal, scheduling, intake, and customer platforms built around how a Franklin professional or service business runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes intake, client and customer email, and scheduling off a Franklin team's plate, so your people focus on the work.
Marketing & SEO
Local SEO and content tuned for Franklin and the surrounding Bloomfield-area communities, so the customers searching nearby find you first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Franklin business, handled remotely with on-site help when needed.
Consulting
Practical advice for Franklin owners on where technology and AI fit a professional or service business.
