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Charlevoix

Charlevoix is the seat of Charlevoix County, the resort town known as "Charlevoix the Beautiful," set between Lake Michigan, Round Lake, and Lake Charlevoix with its Pine River Channel drawbridge and harbor, the whimsical Earl Young "mushroom" stone houses, Castle Farms, and the Beaver Island ferry dock. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for Charlevoix's retailers, hospitality, marinas, and service businesses, and we serve them remote-first from York County, Pennsylvania — distance is no barrier, and we add on-site time when a project warrants the trip.

Do you work with businesses in Charlevoix, Michigan?

Yes — remote-first from our York County, Pennsylvania base, and being in this northwest-Lower-Peninsula resort town is no obstacle: nearly all of our work is done remotely, with on-site visits when a project warrants it. A Charlevoix client gets a named contact, a regular maintenance window, and direct access for urgent issues.

Does being in a northern Michigan resort town make remote support harder?

Not at all — remote-first is how we work everywhere, so a Charlevoix business gets the same fast response and attention as one in a big downstate city, without waiting on a long drive.

What would you build for a Charlevoix retailer, lodge, or marina?

Usually a booking, reservation, customer, or billing platform built around how your resort-season operation runs — so a Charlevoix business works from one system instead of spreadsheets and disconnected apps.

Where does AI help a Charlevoix business?

In intake, booking, customer email, scheduling, and follow-up — so a Charlevoix business gets real leverage through the busy Lake Charlevoix summer season without scrambling for staff.

What's the cybersecurity baseline for a Charlevoix business?

Managed EDR, MFA, immutable backups, phishing filtering, and a written recovery plan, plus secure payment handling if you take card payments. We set it up and manage it for you.

Can you build a booking system for a Charlevoix marina or lodging business?

Yes — slip, reservation, rental, and customer tools built around how a marina, inn, or resort actually runs through a short, busy season, so you spend less time on the phone and more with guests.

What does a custom platform cost a Charlevoix business?

A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Charlevoix operation actually needs and phase it so value lands early.

How long until it's running?

Usually eight to ten weeks to the first live workflow, then iterative improvements from there.

Who owns the code and data?

You do, outright — no lock-in. The platform and data belong to your Charlevoix business.

Can you help a Charlevoix business get found online?

Yes — local SEO and content tuned for Charlevoix, its Lake Michigan and Lake Charlevoix waterfront, Earl Young stone houses, and Beaver Island ferry draw, so the visitors searching nearby find you first.

What we do for Charlevoix businesses

Every engagement is built around how your Charlevoix operation actually runs — a retailer, a hospitality business, a marina, or a service business — not an off-the-shelf template. Here's where we help:

Custom Software Platforms

Booking, reservation, customer, and billing platforms built around how a Charlevoix retailer, lodge, marina, or service business runs, so the work lives in one system instead of disconnected apps.

Intelligent Automation

AI and workflow automation that takes intake, booking, customer email, and scheduling off a Charlevoix team's plate, so your people focus on guests through the season.

Marketing & SEO

Local SEO and content tuned for Charlevoix, its Lake Michigan and Lake Charlevoix waterfront, Earl Young stone houses, and Beaver Island ferry draw, so the visitors searching nearby find you first.

Managed IT & Cybersecurity

Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Charlevoix business, handled remotely with on-site help when needed.

Consulting

Practical advice for Charlevoix owners on where technology and AI fit a retail, hospitality, marina, or service business.

We serve clients across the US.

CLIENT SUCCESS SPOTLIGHT

A real business operating system. In production. With active tenants.

Club Central is the multi-tenant athletics-club operating platform we built and now operate as SaaS for clubs around the country. One unified system covering marketing, sales, membership, training, HR, accounting, and e-commerce — with MCP + RAG AI receptionists, intelligent insights, and intelligent customer engagement woven throughout. This is what we build for clients.

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Club Central

Multi-tenant SaaS platform with deep AI integration. Same operators built and operate it; same playbook delivered for clients.

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