Union Pier
Union Pier is a Lake Michigan resort community in Chikaming Township in southwestern Berrien County's Harbor Country, a beach area of inns, cottages, and restaurants drawing Chicago-area weekenders, with a base of lodging, restaurant, and service businesses. Media & Technology Group builds bespoke business platforms — custom software, AI automation, managed IT, and marketing — for the Union Pier area's lodging, restaurant, and service businesses, and we serve them remote-first from York County, Pennsylvania — nationwide, with on-site time when a project warrants the trip.
Do you work with businesses in Union Pier, Michigan?
Yes — remote-first from our York County, Pennsylvania base, with on-site visits when a project warrants it. A Union Pier client gets a named contact, a regular maintenance window, and direct access for urgent issues.
What would you build for a Union Pier inn, restaurant, or service business?
Usually a booking, reservation, rental, ordering, or customer platform built around how your seasonal operation runs — so a Union Pier business works from one system instead of a paper calendar and disconnected apps.
Can you build a booking platform for an inn or vacation rental?
Yes — we build booking, reservation, and rental platforms for inns and vacation-rental operators, so a Union Pier business handles the Chicago-weekend rush from one system.
Where does AI help a Union Pier operator?
In reservation and guest email, booking, rental, and follow-up — so a Union Pier business gets real leverage and handles the resort season without scrambling for staff.
What's the cybersecurity baseline for a Union Pier business taking payments?
Managed EDR, MFA, immutable backups, phishing filtering, and secure payment handling, all set up and managed for you so a Union Pier business isn't carrying that risk alone.
What does a custom platform cost a Union Pier business?
A single focused workflow runs from the high four figures into the mid five figures; we scope it to what your Union Pier operation actually needs and phase it so value lands early.
How long until it's running?
Usually eight to ten weeks to the first live workflow, then iterative improvements from there.
Who owns the code and data?
You do, outright — no lock-in. The platform and data belong to your Union Pier business.
How fast do you respond when something breaks?
Typically 15–60 minutes during business hours and under an hour after-hours for critical issues, handled remotely with direct access for urgent problems — which matters most on a busy resort weekend.
Can you help a Union Pier business stand out online?
Yes — local SEO and content tuned for Union Pier, its beaches and Harbor Country draw and the weekenders it attracts, so the guests searching nearby find your door first.
What we do for Union Pier businesses
Every engagement is built around how your Union Pier operation actually runs — an inn, a restaurant, or a service business — not an off-the-shelf template. Here's where we help:
Custom Software Platforms
Booking, reservation, rental, ordering, and customer platforms built around how a Union Pier inn or restaurant runs, so the work lives in one system instead of disconnected apps.
Intelligent Automation
AI and workflow automation that takes reservation and guest email, booking, and rental off a Union Pier team's plate, so your people focus on guests through the resort season.
Marketing & SEO
Local SEO and content tuned for Union Pier, its beaches and Harbor Country draw and the weekenders it attracts, so the guests searching nearby find your door first.
Managed IT & Cybersecurity
Managed EDR, MFA, immutable backups, secure payment handling, and phishing filtering for a Union Pier business, handled remotely with on-site help when needed.
Consulting
Practical advice for Union Pier owners on where technology and AI fit a lodging, restaurant, or service business in a resort market.
